Warranty period: 5 years from purchase (66 months from invoice date), except for lead acid batteries (2 years) and lithium-ion batteries (3 years).
Proof of correct battery usage required for claims.
Victron Energy will repair or replace defective products during the warranty period, free of charge.
Warranty excludes physical damage, improper use, inadequate connection, shock, liquid contact, improper environment, lightning damage, and more.
Unauthorized repairs, misuse, neglect, or modification void the warranty.
Repair or replacement are the sole remedies, and Victron Energy is not liable for damages.
Victron Energy owns removed parts and uses new/reconditioned parts for repairs/replacements.
Repaired/replaced parts have a 6-month warranty, without affecting the initial warranty period.
Warranty service must be obtained from the place of purchase or directly from Victron Energy.
Senders are responsible for packaging and damage-free transport.
Invalid terms do not affect the remaining warranty.
Australian Consumer Law guarantees apply for Australian customers.