Warranty Duration: Products are warranted for 5 years from the date of purchase, with exceptions for lead acid batteries (2 years) and lithium-ion batteries (3 years).
Repair or Replacement: Defective products will be repaired or replaced at Victron Energy's discretion during the warranty period.
Exclusions: Warranty does not cover physical damage, improper use, misuse, neglect, improper installation, or repairs by unauthorized parties.
Repair Ownership: Victron Energy owns removed parts and uses new or reconditioned parts for repairs and replacements.
Damages: Victron Energy is not liable for direct, incidental, special, or consequential damages.
Life Support Policy: Products are not recommended for life support applications.
Warranty Service: Products must be serviced at the place of purchase or directly through Victron Energy.
Warranty on Repairs: Warranty period for repaired or replaced parts is 6 months from delivery.
Transport Responsibility: Senders are responsible for adequate packaging and damage-free transport.
Severability: Invalid or unenforceable terms do not affect the remaining terms.
Australia Only: Australian Consumer Law guarantees apply, including replacement, refund, and compensation for failures.