5-year warranty from purchase date (66 months from invoice date)
Exceptions: Lead acid batteries (2 years), Lithium-ion batteries (3 years)
Proof of correct battery usage required for claims
Repair or replacement at Victron Energy's discretion, free of charge
Warranty excludes physical damage, improper use, inadequate connection, shock, liquid contact, improper environment, lightning damage, etc.
Unauthorized repairs, misuse, neglect, or modification void the warranty
Victron Energy owns removed parts and uses new/reconditioned parts for repairs/replacements
Repaired/replaced parts have a 6-month warranty
Warranty service through place of purchase or directly with Victron Energy
Sender responsible for packaging and damage-free transport
Invalid terms do not affect remaining conditions
Australian customers entitled to Consumer Law guarantee