Warranty period: 5 years (66 months maximum) for most products, 2 years (30 months maximum) for lead acid batteries, 3 years for lithium-ion batteries.
Coverage: Defects in workmanship and materials.
Repair or replacement: At Victron Energy's discretion, free of charge.
Exclusions: Physical damage, improper use, misuse, neglect, improper installation, repairs by unauthorized parties, disassembly or modification.
Liability: Victron Energy not liable for damages, including direct, incidental, special, or consequential damages.
Parts ownership: Victron Energy owns removed parts during repairs and uses new/reconditioned parts from various manufacturers.
Other warranties: Limited to two years from the date of purchase, including implied warranties of merchantability and fitness for a particular purpose.
Life Support Policy: Products not recommended for life support applications unless specific assurances are provided.
Service: Product should be brought back to the place of purchase or contact Victron Energy directly.
Warranty on Repairs: 6 months from delivery for repaired or replacement products.
Transport: Sender's responsibility to package products properly to avoid damage during transportation.
Severability: If any part is invalid or unenforceable, it does not affect other parts of the terms and conditions.
Australia-specific: Additional guarantees under Australian Consumer Law for major failures and compensation.